At Advance Moving and Storage, we are movers who are here to help you have the best move possible in Greenville, New Bern, Kinston, NC, and surrounding areas. We’re dedicated to making sure you get everything you need on your next move. Large and small moves welcome – whether you’re local, intrastate, or interstate – our courteous, experienced personnel are ready to help. With over 20 years of experience in the industry, no matter what you need, our dedicated staff is ready to help. Call Advance Moving and Storage, Inc. for all of your moving needs in Eastern NC.
If you don’t live near Eastern North Carolina, we can still provide you with some tips about how to find the right movers to hire for your move. With millions of moves every year in the United States, it’s a minor miracle that most of them go smoothly, with no issues whatsoever. Hiring quality moves is a must, of course. But even with so many smooth moves, scams or shoddy practices do occur. It’s in your interest to be informed about every step in the process.
Here are 10 ways to hire the right team for your move:
- Moving inventory
A reputable moving company will take inventory of all your belongings and determine the bulk and weight of your move either in person or through a virtual survey. The estimator should be thorough and check all of your storage places such as cupboards, drawers, garages and bookcases. A large component of the mover’s price is based on the weight of your stuff and the space your goods take up in the truck. Be sure you understand this estimate and that it is as accurate as possible.
- Get a thorough walk-through
An estimator who performs a quick walk-through without noting what you plan to move is going to be off the mark. A good estimator will ask questions about what you plan to take from your current house to your next home. So, be sure you are prepared to tell the estimator which items you don’t want on the truck—the items you plan to give away, donate to a charity, sell in a yard sale, or leave behind for the new owners.
- Don’t pay a large deposit
Reputable movers won’t demand cash or a large deposit before moving. You should only pay upon delivery. If you pay in advance, you have no control over when you will see your belongings again. When you do pay, use a credit card to help protect you from possible fraudulent activity.
- Avoid moving companies with a name switch
Some companies avoid being assessed by the Better Business Bureau by doing business under a variety of names. Be sure the company has a local address and information about licensing and insurance. Their employees should answer the phone with the full name of the business. Find out if there are any other names the company “does business as,” as well as their state and federal license numbers. Search online to see if there are complaints about the company. To find out more about the company’s history, call the consumer complaints hotline at the Federal Motor Carrier Safety Administration, 888-368-7238.
- Get references on movers
If your friends and family don’t have recommendations, get a list of reliable movers from associations such as the American Moving and Storage Association and state associations of movers.Ask any mover you speak with for references. Tell them you want a list of three customers from your area who have moved in the past three months. Call those customers and ask direct questions about their experiences.
- Avoid packing costs
If you pack your belongings yourself, the mover generally isn’t responsible for damage to them. However, if you have your mover do the packing, you may pay inflated prices for boxes and packing materials, not to mention time and labor. If you decide to have the movers pack, ask about the packers’ experience. Most packers are careful, but you want to avoid the chance of getting someone who tosses whatever they can into a box and then seals it up with little regard for breakage.
- Beware of extra fees
Do you live in a two-story house or are you moving into one? Moving to or from a 10th-floor apartment? If so, you’ll likely be charged extra for the movers’ having to negotiate stairs and elevators. Have a narrow street that won’t fit a moving van? Expect a surcharge for the transfer of your belongings to a smaller truck for delivery. Make sure to ask your mover about any additional fees that may apply to your situation.
- Avoid a blank moving contract
Never sign a blank contract. Get absolutely everything in writing. The mover’s estimate and any extra fees should be listed, as well as your pick-up and delivery dates.Read your contract and make sure all of your belongings are listed. If your laptop isn’t labeled on the inventory form you sign before the driver leaves, you can’t expect it to be in the box when he arrives. You can’t file a claim for something that doesn’t appear on the inventory list.
- Don’t accept the “guaranteed” quote
There are three kinds of moving contracts:
- A non-binding estimate on your contract means the company cannot require payment more than 10% above the original estimate. Any overages must be paid within 30 days of delivery.
- A non-binding to exceed estimate on your contract insures that you will not have to pay for any overages to the original estimate. The estimate is the maximum you’ll be required to pay for any services rendered.
- A binding estimate on your contract is supposed to be a guaranteed price for the move and all extras and services. If you request additional services (such as unpacking), any extra fees must be paid within 30 days of delivery.
- Report any problems
You have nine months to report any problems to the moving company and file an insurance claim. So if you’re opening boxes a year later and find shards of glass, you’re out of luck.On moving day, try to open each box and sift through it to check for damage. Note any problems on the mover’s copy of the bill of lading before signing it.Your mover has 30 days to acknowledge receipt of your claim. Within 120 days of receiving it, he must deny your claim or make an offer to pay.